Cancellation

Individual reservations 1-8 rooms

Room can be canceled no later than 48 hours prior to arrival. If canceled later, it will be considered as a "no-show" and the confirmed price for the first night will be charged.

Group reservations 9 + rooms

Cancellation policy is valid unless stated otherwise in your confirmation for conferences, courses, meetings, party events, individual reservations in trade fair periods and groups over 9 persons and above:

• Until 3 months before: No fee
• Between 30 and 90 days before: 50% of the confirmed price
• Between 10 and 29 days before: 75% of the confirmed price
• Less than 10 days before: 100% of confirmed price

The number of people can be reduced to 10 days before the start of the event, but no more than 10%

If the arrangement is not finally agreed and no confirmed price is stated,
The starting point is the cheapest price within the segment.